/* ─── ENCABEZADO ─── */
.dash-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    flex-wrap: wrap;
    gap: 12px;
    margin-bottom: 20px;
}
.dash-header h2 { font-size: 22px; font-weight: 700; letter-spacing: -0.3px; }
.dash-subtitle { font-size: 13px; color: var(--text-secondary); margin-top: 2px; }
.dash-actions { display: flex; gap: 10px; flex-wrap: wrap; }
.dash-actions .btn { padding: 10px 18px; }

/* ─── PANEL DE FILTROS ─── */
.filter-panel {
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--radius);
    padding: 16px;
    margin-bottom: 20px;
}
.filter-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(150px, 1fr));
    gap: 12px;
    align-items: end;
}
.filter-grid .form-group { margin-bottom: 0; }
.filter-grid label { font-size: 11px; font-weight: 600; text-transform: uppercase; letter-spacing: 0.4px; }
.filter-grid .form-control { padding: 8px 10px; font-size: 13px; }
.filter-actions { display: flex; align-items: flex-end; }
.filter-actions .btn { width: 100%; justify-content: center; padding: 8px 10px; }

/* ─── CHIPS DE FILTROS ─── */
.filter-chips {
    display: none;
    flex-wrap: wrap;
    gap: 8px;
    margin-top: 14px;
    padding-top: 14px;
    border-top: 1px solid var(--border-color);
}
.filter-chip {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 4px 6px 4px 12px;
    font-size: 12px;
    color: var(--accent-hover);
    background: var(--accent-bg);
    border: 1px solid rgba(99,102,241,0.3);
    border-radius: 20px;
}
.filter-chip b { font-weight: 600; color: var(--text-secondary); }
.filter-chip button {
    width: 18px; height: 18px;
    border: none; border-radius: 50%;
    background: rgba(255,255,255,0.08);
    color: var(--text-secondary);
    font-size: 10px; cursor: pointer;
}
.filter-chip button:hover { background: var(--danger); color: #fff; }

/* ─── KPIs ─── */
.kpi-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 16px;
    margin-bottom: 28px;
}
.kpi-card {
    --kpi-color: var(--accent);
    --kpi-bg: var(--accent-bg);
    position: relative;
    overflow: hidden;
    background: linear-gradient(180deg, var(--bg-card) 0%, var(--bg-secondary) 100%);
    border: 1px solid var(--border-color);
    border-radius: var(--radius);
    padding: 20px 22px 18px;
    transition: transform 0.2s, border-color 0.2s, box-shadow 0.2s;
}
.kpi-card::before {
    content: '';
    position: absolute;
    top: 0; left: 0; right: 0;
    height: 3px;
    background: var(--kpi-color);
}
.kpi-card::after {
    content: '';
    position: absolute;
    width: 140px; height: 140px;
    right: -50px; bottom: -70px;
    border-radius: 50%;
    background: var(--kpi-bg);
    pointer-events: none;
}
.kpi-card:hover {
    transform: translateY(-2px);
    border-color: var(--border-hover);
    box-shadow: 0 12px 28px rgba(0,0,0,0.35);
}
.kpi-warning { --kpi-color: var(--warning); --kpi-bg: var(--warning-bg); }
.kpi-info    { --kpi-color: var(--info);    --kpi-bg: var(--info-bg); }
.kpi-success { --kpi-color: var(--success); --kpi-bg: var(--success-bg); }
.kpi-accent  { --kpi-color: var(--accent);  --kpi-bg: var(--accent-bg); }
.kpi-emerald { --kpi-color: #34d399;        --kpi-bg: rgba(52,211,153,0.10); }
.kpi-sky     { --kpi-color: #38bdf8;        --kpi-bg: rgba(56,189,248,0.10); }

.kpi-top {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 14px;
}
.kpi-label {
    font-size: 11px;
    font-weight: 600;
    color: var(--text-secondary);
    text-transform: uppercase;
    letter-spacing: 0.7px;
}
.kpi-icon {
    width: 38px;
    height: 38px;
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--kpi-color);
    background: var(--kpi-bg);
    border: 1px solid var(--border-color);
}
.kpi-icon svg { width: 19px; height: 19px; }
.kpi-value {
    position: relative;
    font-size: 32px;
    font-weight: 800;
    letter-spacing: -1px;
    line-height: 1.1;
    color: var(--text-primary);
    font-variant-numeric: tabular-nums;
}
.kpi-footer {
    position: relative;
    display: flex;
    align-items: center;
    gap: 6px;
    margin-top: 10px;
    font-size: 12px;
    color: var(--text-muted);
}
.kpi-footer::before {
    content: '';
    width: 6px; height: 6px;
    border-radius: 50%;
    background: var(--kpi-color);
    flex-shrink: 0;
}

.charts-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 16px;
    margin-bottom: 28px;
}
.chart-card {
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--radius);
    padding: 20px;
}
.chart-card .chart-title { font-size: 13px; font-weight: 600; }
.chart-card .chart-subtitle { font-size: 11px; color: var(--text-muted); }
.chart-wrap { position: relative; height: 220px; }

.recent-tickets {
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--radius);
    overflow: hidden;
}
.recent-tickets .section-header {
    padding: 16px 20px;
    border-bottom: 1px solid var(--border-color);
    display: flex;
    justify-content: space-between;
    align-items: center;
}
.recent-tickets .section-header h3 { font-size: 14px; font-weight: 600; }
.recent-tickets table { width: 100%; border-collapse: collapse; }
.recent-tickets th {
    padding: 10px 16px;
    text-align: left;
    font-size: 11px;
    font-weight: 600;
    color: var(--text-muted);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    background: var(--bg-hover);
    border-bottom: 1px solid var(--border-color);
}
.recent-tickets td {
    padding: 10px 16px;
    font-size: 13px;
    border-bottom: 1px solid var(--border-color);
}
.recent-tickets tr:hover { background: var(--bg-hover); }
.recent-tickets .folio {
    font-family: monospace;
    font-weight: 700;
    color: var(--accent);
    background: var(--accent-bg);
    padding: 2px 8px;
    border-radius: 4px;
    font-size: 12px;
}

@media (min-width: 1600px) {
    .kpi-grid { grid-template-columns: repeat(6, 1fr); }
    .kpi-value { font-size: 28px; }
}
@media (max-width: 1200px) {
    .kpi-grid { grid-template-columns: repeat(2, 1fr); }
    .charts-grid { grid-template-columns: 1fr; }
}
@media (max-width: 600px) {
    .kpi-grid { grid-template-columns: 1fr; }
    .charts-grid { grid-template-columns: 1fr; }
}